Page 35 - CÓDIGO DE ÉTICA La Comer inglés digital

10
NON-COMPLIANCE

REPORTS

Within the framework of adherence to this Code of Ethics’ objective and the Company’s
policies and procedures, it is prohibited to establish any other reporting means that is not the
CODE OF ETHICS RESPECT IS THE GOLDEN RULE
one indicated in the Code itself or the corresponding policy, if applicable. In all the activities
carried out by Company members on its behalf, the interests of La Comer must always come
before personal or family interests.

The Company makes available to its staff,
suppliers, investors and other interested Telephone
third parties a direct and confidential 55 5270 9990
channel, through which they can report 800 5236701
any infringement to this Code. Additionally, through these lines the Ethics lead to sanctions, in accordance with the
Committee may be contacted in case of aforementioned. To use these means to file
For this purpose, the Corporate Audit doubts or conflicts about the scope and unsubstantiated or false complaints against
and Compliance Sub-direction has been Email interpretation of this Code. Company’s personnel will be considered a
designated as the responsible area for auditor@lacomer.com.mx serious offense to this Code. The use of these
managing and investigating these cases. For its part, the Company pledges to carry tools for the unsubstantiated involvement
This area will report the investigations’ out the corresponding investigations with the of Company personnel will be considered
results to the Audit Committee. due objectivity that each case warrants. No a serious offense to this Code, equally
Website retaliation actions will be taken against anyone punishable.
Non-compliance reports with the Code of www.intracomer.com.mx for raising legitimate questions or concerns
Ethics are received by any of the following www.provecomer.com.mx regarding ethical issues or for reporting any All reports can be anonymous and in all cases,
means: issues or infringements. strict confidentiality will be observed.

Reprisals against anyone who files a complaint
are considered a serious offense that can

32 LA COMER 33